Our service to you in detail
- 24 Hour Emergency-Service
Your computer system doesn't work correctly? You need help immediately, and we can't solve the problem through phone
assistance or remote maintenance?
For these cases, we offer this special service. No matter how busy we are, we guarantee you help within the following 24
hours. This goes for every product, no matter which company it was made by, or where it was bought.
- Repairs on the spot
We repair standard hardware and solve software problems quickly in your home or office. That way you do not lose valuable
time and you are able to return to work quickly. If this shouldn't be possible, we'll take your device to our repair shop and
bring it repaired back to you.
- Installation of hardware
For new installations or extensions, we advise you in detail and provide you with the hardware according to your specific
requirements. The integration of existing components will be considered. That way you don't invest unnecessarily and you will
receive a powerful, reliable system that is exactly optimized to your individual needs.
- Software maintenance and installation
Has your computer become too slowly? Do you have viruses, trojans and others, or do you continually get error messages? No
problem. We will fix it for you. If nothing else helps, we save your important data and simply re-install your computer so
that you can continue to work as usual.
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- Internet setup (DSL, WLAN, VOIP, IPTV)
No matter which provider you chose, we'll help you set up your Internet. Whether via cable or wireless connection. Internet
telephony and home entertainment (television over Internet) are no problems for us either.
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- Maintenance and assistance
Gladly, we'll maintain your PC, notebook, printer, fax machine, etc. to avoid losses and to make sure the devices are used
efficiently.
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- Remote maintenance
Do you have a working Internet connection, but a problem in handling a program or a malfunction in your hardware? Sometimes
it is enough, if an IT-SSH technician takes a look, while you're on the telephone, at your computer via remote maintenance.
And with a few clicks, your problems could be solved. The quickest solution without call out fees!
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- Training
We will train you individually on your PC. Whether at work or at home. Individual as well as group training. You tell us what
is important to you and we will explain it to you in a competent and sustainable way.
We offer cost-effective training tailored to your needs. You determine the location, the contents of the training and the
number of participants. We give you a personal offer you will be satisfied with.
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- Website creation
You want to represent yourself on the Internet, or you already have a website, but the success is missing?
This, we unfortunately hear far too often! Bad websites earn no money – they must be improved constantly and they are
not found through Google either. Not with professional websites made by us. These are fundamentally search engine optimized
and – depending on the customer's request – easily to find in Google and others.
Let your website be created by a professional – it's worth it!
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- Domain creation
We not only look for the cheapest provider according to your needs, but we also supply the provider with all the important
data, so you do not have any stress. You'll get the cost overview for your domain from us vividly depicted.
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- Advising and selling
The best advice and service to our customers is for us of the utmost importance. Therefore, we take care of your problems
until we find a satisfactory solution for you. Even after that you are not alone. You get our all-round support from us to
avoid losses and to be able to work efficiently.
We sell low-priced but high quality parts and offer complete solutions for the complete IT, telecommunications and office
fields.
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- Pickup and delivery of equipment
If a quick repair of your device isn't possible we will take them to our repair shop and bring them back take to you
repaired. Of course, we set the devices up again. So you need not worry about which cable was where.
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- Set up services and instruction of your devices
No matter which device. We set it up for you, install the software, make sure the settings are optimized for your
requirements, and show you how to handle everything.
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- Delivery of hardware and call out fee
In the area of Bensheim, Darmstadt, Gross-Umstadt, Gross-Zimmern, Heppenheim an der Bergstrasse, Michelstadt, and Pfungstadt
as well as Reichelsheim, we deliver hardware of a value of EUR 50, - and up, free of a delivery charge. Likewise, we do not
charge a call out fee in these areas if the order exceeds 50, - Euro.
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- 24 hour hotline for contract customers
Using a special maintenance contract corporate and retail customers will receive a special phone number with which they can
get quick help at any time, to not have a time and financial loss.
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Not all of our services are for free, but at a reasonable price.
Feel free to ask! Or just take a look at our pricelist
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